Q1 How to place an order?
Click "Start Order", choose your preferred quantity and colors, then fill in your shipping details (please ensure your PHONE NUMBER and POST CODE are included). If you have special requirements, click "Send inquiry" or "Chat now". We respond within 2 hours during working hours.
Q2 When will I receive my goods?
Order processing takes 2-7 working days after payment.
• Below 50pcs: Shipped via standard post with delivery in 10-15 working days depending on location. (Faster shipping options like FedEx, DHL, TNT, UPS are available upon request).
• Above 50pcs: Express shipping via FedEx, DHL, TNT, UPS (3-10 working days).
Q3 What is the MOQ for OEM/ODM orders?
For customized OEM/ODM services (custom logo, specific colors, or branding), the Minimum Order Quantity (MOQ) is 50 pieces per model/color.
Q4 What packaging options are available?
We provide standard box packaging free of charge. Custom OEM retail packaging is also available. Please contact our design team if you require customized branding packaging.
Q5 What if there is an issue with my product after delivery?
If you encounter any issues upon receiving your items, please reach out to us immediately via message, email, or phone. Our customer service team will resolve it promptly.