Q1
What is the delivery time?
Normally we will send out on second day after receiving your payment.
Q2
What are the shipping costs and delivery options?
It is FREE SHIPPING. We ship the items out by Epacket, DHL E-Commerce Parcel, or USPS, which normally takes around 12-35 business days to be delivered.
If you want your order urgently and wish to ship by DHL, extra shipping costs apply. To save time, you can order 10 more pairs to cover shipping costs and make a remark in the order, or contact us directly to arrange payment links.
Q3
How can I get wholesale prices?
The MOQ is 50 pairs to get wholesale prices, and pricing depends on order quantity. Please contact us directly if your order quantity exceeds 50 pairs.
Q4
Are you a factory, and are products in stock?
Yes, we are a direct factory able to supply the best prices and technical support. All colors are in ready stock, and items are shipped out within 2 working days after payment.
Q5
What details should I provide when placing an order?
When placing an order, please specify the exact color and quantity. Missing information may cause a delay in shipment.
Q6
What are the trade terms regarding customs clearance?
The trade term is DAP. All risks such as custom clearance problems shall be borne by the buyer after shipment, but we will try our best to offer assistance whenever needed.